Translator, writer, and editor Richard Block grew up near Los Angeles. He worked at newspapers in Southern California, taught in France, got a master's in London, and settled in Berlin. In his spare time, he plays bass, lifts weights, and reads science fiction. He's also a two-time *Jeopardy!* champion.
This is more than simple call-routing. It is about putting a smile on the CFO's face and $$$ on the bottom-line